Due to the outbreak of respiratory disease caused by a novel coronavirus,
Participants are reminded of their telemedicine benefit,
as it is a valuable tool available for those who need to visit with a physician.
Click HERE to view this email in your browser
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As a Reminder: Telemedicine is Available to You
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During this period of the COVID-19 pandemic, Participants are reminded of their telemedicine benefit. Telemedicine allows someone to visit with a physician by phone or to engage in online video communication using a computer, smartphone or tablet. It should not be used if acute emergency help is needed.
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For Anthem Blue Cross PPO Enrollees:
Telemedicine visits for Participants with the Anthem Blue Cross PPO is being offered with no co-payment or coinsurance when using LiveHealth Online. Please click the link below to connect to LiveHealth Online.
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For Anthem Medicare Preferred Plan (Medicare Advantage) Enrollees:
LiveHealth Online is covered with a $0 co-payment on the Anthem Medicare Preferred Plan (Medicare Advantage). The Anthem Medicare Preferred Plan will also waive a Participant's cost share for phone or video visits with other telehealth providers, including visits for behavioral health for 90 days, effective March 17, 2020. Please click the link below to connect to LiveHealth Online.
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For Health Net Enrollees:
For Participants enrolled in Health Net, telemedicine is available through Teledoc. Participants will not be required to pay a co-payment. Please click the link below to connect to Teledoc or call (800) 835-2362.
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For Kaiser Permanente Enrollees:
Participants enrolled in Kaiser Permanente should call (833) 574-2273 to schedule a telemedicine visit, or can make an appointment online at kp.org/getcare or with the Kaiser Permanente app. Participants will not be required to pay a co-payment for the telemedicine benefit. Please click the link below to connect to kp.org/getcare.
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For Oxford Health Plans Enrollees:
Participants enrolled in the Oxford Health Plans and the Oxford Medicare Advantage Plan may seek a tele-visit visit through their primary care provider or specialist at the same benefit as an office visit (co-payment and co-insurance apply). Alternatively, Participants may use telemedicine through Amwell and Participants will not be required to pay a co-payment or coinsurance. This telemedicine benefit is in effect through April 30, 2020. Please click the link below to connect to Amwell.
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Additionally, the Centers for Disease Control recommends that you call your physician if you have any COVID-19 symptoms.
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